I ordered the wrong book on chegg

The school doesnt use this book anymore can i return it for a. Kaylyn hodge i called, emailed and sent a message on fb and no one has reponded to me. If you ordered the wrong book, you can still return the book for a refund. Then just place your order and youll get your books in no time at all. May 15, 20 if you are dissatisfied with the quality of your rental, chegg. This means if you receive a book in less than desired condition, just let chegg know and theyll ship you a replacement with the fastest shipping possible for free. Offer only applies to products sold by look for sold by on the product detail page. We have a 21 day any reason guarantee policy so send that unwanted book back to us within 21 days of placing your order for a refund. Youll even be able to use a chegg coupon code at checkout through the app. First time using chegg, they have good prices for their book rentals.

Tracey fedan hey chegg, i ordered a book and it was the. You have 14 days to return a digital textbook and 21 days to ret. From there return the book for a refund and you can order your new one. How to get chegg free trial account may 2020 tricks by stg. The issue was classified by gethumanbiancag at the time as a general customer complaint problem, and was later reported to. I was supposed to get a sam code with the book i got nothingvthere. I received a book that was completely upside down and the pages w. Amazon ignite sell your original digital educational resources. I ordered one book, and the seller shipped me the wrong one. I just kept the box the book was originally sent in, packed the book in the original box, printed the return slip from the chegg website, and sent it off. Once you place your order, youll be able to track your textbooks through the app at just a touch of a button. I ordered a book that was shipped to wrong address. From here you can select the order, choose return, and follow the instructions.

If you sign into your account you will be able to look at the books you are currently renting. I gave my information because i think it would take to long. I contacted chegg and i was given credit to order another book. Free chegg account equips learners with an array of digital academic services. Have a stack of old textbooks sitting on your desk. If you choose to rent through, you accept the rental terms. D added up her book order for spring on the campus bookstore site and the total, with all but one of the books being used, was 623. How do i change the shipping address on my cheggs order. The reason for the 3 stars is because of the service. If you have purchased or rented a digital or physical textbook from chegg and need to return it, just log in to your account on the chegg. The school doesnt use this book anymore can i return it for a refund.

I added my card to the account and ordered my book and got a four week feee trial. You guys sent me the wrong books, i returned them in order to get. Or just take advantage of gethumans tools for getting attention on your issue faster. I always get at least 3 of my questions unsolved or solved in the wrong way. Several of my friends have had great experiences with cheggs return policy, even when they accidentally ordered the wrong book. If you return the wrong book or personal property to our thirdparty. What happens if i return a book late i put the wrong email in upon sign up but already ordered books and i also forgot my password. Six easy ways to save on textbooks with chegg teensgotcents. When i requested to return it, the seller said no and i had to contact valore books to enforce their return policy with the bad seller. I ordered a chemistry book from chegg on december, and it says that it wa. The issue was classified by gethumannachell at the time as a warranty claim problem, and was later reported to be fixed on november 15th, 2017.

The chegg call center that you call into has employees from florida and is open monfri 10am8pm est according to customers. Chegg problem reported to gethuman by gethumanenyobai. The only downside to chegg is that the book isnt yours so you obviously cant resell it. This happened for one year until i noticed the charges. Oct 01, 2016 on october 31st, 2017, gethumannachell reported to gethuman that they were having an issue with chegg and needed to get in touch. The option to change address is gone and i dont want them sent to the wrong place. I was promised an amount and maybe 2 weeks later i saw my chegg account change. You will need to send it back and request the right one, you can call chegg here.

This item shows wear including moderate wear to edges and cover, creases in the coverspine, some wavy pages from a. I mailed my book and was given the estimate of 1218 for payment. Most books will be sent out in used condition meaning you can expect your books to look much like the used ones in your bookstore. New books must be returned in new condition to receive a refund. Answer to what if i order the wrong book can i return it for the right one skip navigation. She entered the order but was never given any shipping information or options and at the end of the transaction, before clicking on place order there was a message giving her the expected date of shipment.

Your refund will be applied when the books get checked back in at our warehouse. From time to time, chegg may offer savings programs that give students a. The issue was classified by gethumanmelyna at the time as a make a purchase problem, and was later reported to be fixed on november 9th, 2017. Chegg ships books the same business day if ordered before noon est, or the next business day if ordered after noon est.

I created an account with chegg on 1282017 in order to sell a textbook. Chegg will inspect your book and pay you within 110 days depending on your payment method. If you do not receive your book by the date stated on your order confirmation, chegg will refund your shipping costs and send out a new book, if necessary. The problem is the book that went to wrong address is still listed in my account. This semester, save even more on books and classroom help with the chegg coupon codes below. While at the oncampus bookstore, write down isbn numbers and prices for both new and used books. From there, use the request refund button below your item. Plus, when youre done with the book you can resell it and make some cash. If youre not satisfied in any way with the physical book you receive or it turns out you dont need it, just return the book in the same condition within 21 days using our.

If you are dissatisfied with the quality of your rental, chegg. Ensure you include proper reference for these material. Amazon services llc andor its affiliates amazon or we offers you the ability to rent through amazon rentals subject to the following conditions the rental terms. If the physical book does not satisfactory, or if it turns out to be unnecessary or simply the wrong one, return the book to the thirdparty partner in the same condition it was received. Starting from the order date, you are allowed to return the book in 21 days. Chegg did your professor change your book on you last. May 21, 20 hey chegg, i ordered a book and it was the wrong book. This date can be found in my account and in your order confirmation. Chegg allowed me to return the book and reimbursed me in full for the rental fee. On october 31st, 2017, gethumancslewan reported to gethuman that they were having an issue with chegg and needed to get in touch. It will cost you 10 times less renting the book and student solution manuals than buying. I ordered my books for summer semester and when i opened the box i saw they had sent me the wrong book it had the right chegg label but it was stuck on the wrong book. I shipped it back to the seller more than two weeks later, when i finally received the address to ship it back to.

I think i opened a chegg account with the wrong email. But i had to take the time to print out the label to send back the wrong book and send it out. Free 4week trial of chegg study with purchase or rental of textbooks. Chegg has my property and the way things are going i most likely wont get it back. The books that i sold to chegg said they were delivered. Ysk about chegg, an incredibly cheap textbook rental service that. What if i order the wrong book can i return it for the right one. Ok so ive never used chegg or rented a book before this semester but i have a history class and i know im not going to ever need these books again so i figured id give it a try. I contacted the seller directly, they did not get back to me quickly as advertised by them. Chegg free trial account is only valid for 7 days and after that you need to cancel chegg free trial all new tutoring students receive a chegg free trial including. On october 31st, 2017, gethumannachell reported to gethuman that they were having an issue with chegg and needed to get in touch. Answer to what if i order the wrong book can i return it for the right one. I tried to contact chegg through their email but theres no response. I went to go log on my account to end the free trial before i get billed and apparently i have the wrong informationso i cannot end the free trial.

Here are just a few examples of the types of questions we were being asked or problems reported by users like you. Many times answers are subjective that you submit in the forum. I have order from chegg in the past but this time my books are qu. Ysk about chegg, an incredibly cheap textbook rental service. The business model for solutions only works for cattle call classes where you have 100s of students in the same course. See if chegg is down in north carolina or its just you. Would chegg send me a book through a different company.

Decide to drop a class and now you wanna drop the book. I have this weird feeling that this is a con in which chegg gets to keep my book for free. After the 10 business days passed i called because i hadnt received the payment. The best experience i had with chegg was when i rented a book for a class and ended up dropping it within the first 2 weeks.

On 1226 i received an email stating that we will not accept my book and i can either donate the book or have the book returned at no cost. From the digital orders tab, select the return for refund button next to the title you want to return. On october 31st, 2017, gethumanmelyna reported to gethuman that they were having an issue with chegg and needed to get in touch. I ordered a book off of chegg and when it came, they had sent me the wrong book. Not only did i get the wrong book, but the book i got was not new. All physical products in the interest of processing your order as quickly as possible, there is only a brief window of time where you will be able to modify or cancel your order after it has been placed. Life, death, and redemption in an american prison, proves that seeking a second chance takes perseverance and crazy, unwavering faith. I think i opened a chegg account with the wrong email when i ordered my book.

This issue has happened several times in my recent subscriptions and i tend to find the answers using similar websites like chegg. The issue was classified by gethumancslewan at the time as a make a purchase problem, and was later reported to be fixed on november 16th, 2017. Simply print a return label and get it back to us within 21 days from when you placed your order. Previous question next question get more help from chegg. In the popup window, choose the reason for return, then select return for refund. I sent the book back with the proper packaging, stamps, and labels, but they charged me to replace the textbook anyway. They have a 3 month policy i got refunded 40 bucks out of the 220 they stole from. Rent your textbook through chegg and receive free return shipping.

Common problems addressed by the customer care unit that answers calls to 8555819873 include missing order, return an order, overcharge on account, verification status, cancel account and other customer service issues. Rules and guidelines for renting with chegg com textbooks. I called and the girl i spoke to said they would send me out the correct book i ordered right away. Save money on cheap textbooks and textbook rentals at. I have purchased all of my textbooks for the last 5 years of college through chegg. There seems to be a breakdown in service and communication in this company. After you sign in, you will see the items from your recent orders. Chegg credit can be used toward any book that chegg rents or sells, even shipping and tax. If you were given a credit from customer support, it may not be redeemed for cash. I offered to pay the return shipping on the books, but they paid for that, also. I ordered books from them and they signed me up for a subscription without my consent. Anyone can say theyre redeemed, but actions truly speak louder than words and in his latest book, writing my wrongs. The book was described as new and the price wasnt such a discount, so i bought it.

If youre not satisfied with the physical book you receive or dont want to keep it, just return the book in the same condition within. Jan 17, 2016 on november 1st, 2017, gethumanmirasta reported to gethuman that they were having an issue with chegg and needed to get in touch. If youre going to use chegg you need to learn how to properly use chegg. Vitalsource bookshelf is the worlds leading platform for distributing, accessing, consuming, and engaging with digital textbooks and course materials. In case you get rating less than or equal to two, youll not be paid for that particular question. There was a set of links telling you what to do if you ordered the wrong book, but nothing about of you were sent the wrong book. Ime you have to have an idea as to how to solve the problem so you can tell when the chegg answers are wrong. If for some reason the books you ordered from chegg are not what you expected, there is a 21 day return policy. Chegg s philanthropic efforts, in association with american forests, have resulted in the planting of more than 1. I ordered books from chegg this morning october, and i forgot to change the address to my new one. What i didnt know was that their website took me to the book without the access code. Provides custom writing services including dissertations, research papers, article writing, term papers, coursework, blog content, and other content for research assistance purposes. On november 1st, 2017, gethumanbiancag reported to gethuman that they were having an issue with chegg and needed to get in touch.

Cancel an order canceling an order or item purchased on. If you return it on time you shouldnt have a problem. Email, password after thousands of chegg customers came to gethuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. I ordered 2 books on chegg, and in the mail i got one of the chegg books i ordered but the other i got came from. The company is lacking in accountability and do not trust this company. Just enter your isbn, get a quote, and ship your books to chegg. The issue was classified by gethumanmirasta at the time as a make a purchase problem, and was later reported to be fixed on november 5th, 2017. All of our textbooks come with a 21 day satisfaction guarantee, 14 days for etextbooks. Every book they send me is in good condition and in a timely manner. A simple 3 step guide for solving this common chegg problem quickly and effectively by gethuman before you get started, be sure you have. What if i order the wrong book can i return it for. Furthermore, i have found that even if the final answer is wrong its usually just that one small step that gets you on your way. It stated they had sent out a check from wells fargo and that i would receive it in 10 business days. Amazon web services scalable cloud computing services.

Repeat the process for any additional ebooks you need to return. Chegg coupons free trial of study free shipping on books. Chegg is an america online textbook rental company based is california, that. You can receive payment via american express gift card, or chegg credit. Under the books you should be able to click return.

On october 31st, 2017, gethumanenyobai reported to gethuman that they were having an issue with chegg and needed to get in touch. The issue was classified by gethumanenyobai at the time as a cancel order problem, and was later reported to be fixed on november 16th, 2017. Save up to 90% off on textbooks by renting instead of purchasing books at chegg. Apparently, chegg bought out cramsters and i received an email from them and. Moreover, whenever i tend to give a low rated answer, someone will negotiate me. Chegg understands the issues in higher education, invests in diversity, and. Sep 06, 2012 did your professor change your book on you last minute.